Administrative |
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology. |
88 |
English Language |
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
82 |
Computers and Electronics |
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
71 |
Customer and Personal Service |
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
69 |
Administration and Management |
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
61 |
Mathematics |
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
48 |
Communications and Media |
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. |
44 |
Economics and Accounting |
Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data. |
44 |
Personnel and Human Resources |
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
43 |
Public Safety and Security |
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
43 |
Telecommunications |
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. |
37 |
Law and Government |
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. |
36 |
Psychology |
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. |
29 |
Medicine and Dentistry |
Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures. |
28 |
Therapy and Counseling |
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance. |
24 |
Sales and Marketing |
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. |
22 |
Sociology and Anthropology |
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins. |
21 |