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Here is the information you selected for Secretaries and Administrative Assistants, Except Legal, Medical, and Executive in South Dakota.

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Work Activities
Tasks
Working Conditions
National Working Conditions
Typical Work Conditions
Work Values & Needs
Tools and Technologies
Typical Tools
Typical Technology

Work Activities

This section shows the most common work activities required by Secretaries and Administrative Assistants, Except Legal, Medical, and Executive in order of importance. Click on a link in the Work Activity column to view more detailed information.
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Work Activity Work Activity Description Rank by Importance (Out of 100)
Working with Computers Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. 85
Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. 79
Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources. 79
Performing Administrative Activities Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. 77
Organizing, Planning, and Prioritizing Work Developing specific goals and plans to prioritize, organize, and accomplish your work. 69
Establishing and Maintaining Interpersonal Relationships Developing constructive and cooperative working relationships with others, and maintaining them over time. 69
Documenting/Recording Information Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. 65
Evaluating Information to Determine Compliance with Standards Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. 62
Communicating with People Outside the Organization Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. 62
Processing Information Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. 61
Identifying Objects, Actions, and Events Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. 61
Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems. 57
Monitoring Processes, Materials, or Surroundings Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. 55
Assisting and Caring for Others Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. 54
Updating and Using Relevant Knowledge Keeping up-to-date technically and applying new knowledge to your job. 53
Scheduling Work and Activities Scheduling events, programs, and activities, as well as the work of others. 53
Thinking Creatively Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. 50
Resolving Conflicts and Negotiating with Others Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. 47
Performing for or Working Directly with the Public Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. 47
Analyzing Data or Information Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. 45
Interpreting the Meaning of Information for Others Translating or explaining what information means and how it can be used. 42
Judging the Qualities of Objects, Services, or People Assessing the value, importance, or quality of things or people. 41
Coordinating the Work and Activities of Others Getting members of a group to work together to accomplish tasks. 40
Training and Teaching Others Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. 37
Estimating the Quantifiable Characteristics of Products, Events, or Information Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity. 35
Developing and Building Teams Encouraging and building mutual trust, respect, and cooperation among team members. 35
Developing Objectives and Strategies Establishing long-range objectives and specifying the strategies and actions to achieve them. 35
Coaching and Developing Others Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. 32
Monitoring and Controlling Resources Monitoring and controlling resources and overseeing the spending of money. 29
Providing Consultation and Advice to Others Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics. 29
Performing General Physical Activities Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials. 29
Controlling Machines and Processes Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles). 28
Handling and Moving Objects Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. 27
Inspecting Equipment, Structures, or Materials Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. 25
Staffing Organizational Units Recruiting, interviewing, selecting, hiring, and promoting employees in an organization. 19
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Based on a national survey, the most important work activity for Secretaries and Administrative Assistants, Except Legal, Medical, and Executive is Working with Computers with a score of 85 out of 100. The second most important work activity is Communicating with Supervisors, Peers, or Subordinates with a score of 79 out of 100. The third most important work activity is Getting Information with a score of 79 out of 100.
Source: This information is based on O*NET™ data. O*NET is a trademark registered to the U.S. Department of Labor, Employment and Training Administration.

Tasks

This section shows the most common tasks required by Secretaries and Administrative Assistants, Except Legal, Medical, and Executive in order of importance. Click on a link in the Task column to view more detailed information.
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Tasks Task Description Rank by Importance (Out of 100)
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Core 83
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs. Core 83
Use computers for various applications, such as database management or word processing. Core 81
Create, maintain, and enter information into databases. Core 81
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions. Core 77
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material. Core 75
Operate electronic mail systems and coordinate the flow of information, internally or with other organizations. Core 74
Schedule and confirm appointments for clients, customers, or supervisors. Core 73
Maintain scheduling and event calendars. Core 71
Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports. Core 71
Complete forms in accordance with company procedures. Core 70
Locate and attach appropriate files to incoming correspondence requiring replies. Core 68
Conduct searches to find needed information, using such sources as the Internet. Core 67
Open, read, route, and distribute incoming mail or other materials and answer routine letters. Core 67
Make copies of correspondence or other printed material. Core 67
Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions. Core 67
Learn to operate new office technologies as they are developed and implemented. Core 63
Train and assist staff with computer usage. Core 59
Order and dispense supplies. Core 58
Prepare conference or event materials, such as flyers or invitations. Core 57
Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll. Supplemental 81
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced. Supplemental 79
Provide services to customers, such as order placement or account information. Supplemental 69
Establish work procedures or schedules and keep track of the daily work of clerical staff. Supplemental 69
Prepare and mail checks. Supplemental 68
Arrange conference, meeting, or travel reservations for office personnel. Supplemental 68
Supervise other clerical staff and provide training and orientation to new staff. Supplemental 67
Manage projects or contribute to committee or team work. Supplemental 66
Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies. Supplemental 64
Mail newsletters, promotional material, or other information. Supplemental 61
Take dictation in shorthand or by machine and transcribe information. Supplemental 58
Develop or maintain internal or external company Web sites. Supplemental 53
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Based on a national survey, the most important tasks for Secretaries and Administrative Assistants, Except Legal, Medical, and Executive is "answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals" with a score of 83 out of 100. The second most important tasks is "greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs" with a score of 83 out of 100. The third most important tasks is "use computers for various applications, such as database management or word processing" with a score of 81 out of 100.
Source: This information is based on O*NET™ data. O*NET is a trademark registered to the U.S. Department of Labor, Employment and Training Administration.

National Working Conditions

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Secretaries and administrative assistants held about 3.4 million jobs in 2020. Employment in the detailed occupations that make up secretaries and administrative assistants was distributed as follows:

Secretaries and administrative assistants, except legal, medical, and executive 2,053,500
Medical secretaries and administrative assistants 611,200
Executive secretaries and executive administrative assistants 538,800
Legal secretaries and administrative assistants 160,400

The largest employers of secretaries and administrative assistants were as follows:

Healthcare and social assistance 24%
Educational services; state, local, and private 15
Professional, scientific, and technical services 12
Government 9
Religious, grantmaking, civic, professional, and similar organizations 6

Secretaries and administrative assistants work in nearly every industry.

Most secretaries and administrative assistants work in offices. Some administrative assistants work out of their own homes as virtual assistants.

Work Schedules

Most secretaries and administrative assistants work full time.


Typical Work Conditions

This section shows the most common work conditions required by Secretaries and Administrative Assistants, Except Legal, Medical, and Executive in order of importance.
Click a column title to sort.
Work Condition Work Condition Description Rank by Importance (Out of 100)
Telephone How often do you have telephone conversations in this job? 98
Contact With Others How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it? 97
Electronic Mail How often do you use electronic mail in this job? 94
Face-to-Face Discussions How often do you have to have face-to-face discussions with individuals or teams in this job? 91
Work With Work Group or Team How important is it to work with others in a group or team in this job? 90
Spend Time Sitting How much does this job require sitting? 89
Importance of Repeating Same Tasks How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job? 83
Structured versus Unstructured Work To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals? 82
Letters and Memos How often does the job require written letters and memos? 81
Importance of Being Exact or Accurate How important is being very exact or highly accurate in performing this job? 81
Time Pressure How often does this job require the worker to meet strict deadlines? 77
Indoors, Environmentally Controlled How often does this job require working indoors in environmentally controlled conditions? 75
Deal With External Customers How important is it to work with external customers or the public in this job? 75
Freedom to Make Decisions How much decision making freedom, without supervision, does the job offer? 70
Coordinate or Lead Others How important is it to coordinate or lead others in accomplishing work activities in this job? 67
Impact of Decisions on Co-workers or Company Results What results do your decisions usually have on other people or the image or reputation or financial resources of your employer? 65
Frequency of Decision Making How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization? 62
Deal With Unpleasant or Angry People How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements? 59
Spend Time Making Repetitive Motions How much does this job require making repetitive motions? 51
Frequency of Conflict Situations How often are there conflict situations the employee has to face in this job? 51
Responsibility for Outcomes and Results How responsible is the worker for work outcomes and results of other workers? 49
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls How much does this job require using your hands to handle, control, or feel objects, tools or controls? 48
Physical Proximity To what extent does this job require the worker to perform job tasks in close physical proximity to other people? 43
Sounds, Noise Levels Are Distracting or Uncomfortable How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable? 42
Responsible for Others' Health and Safety How much responsibility is there for the health and safety of others in this job? 35
Level of Competition To what extent does this job require the worker to compete or to be aware of competitive pressures? 33
Exposed to Disease or Infections How often does this job require exposure to disease/infections? 29
Consequence of Error How serious would the result usually be if the worker made a mistake that was not readily correctable? 28
Spend Time Standing How much does this job require standing? 25
Spend Time Walking and Running How much does this job require walking and running? 24
Degree of Automation How automated is the job? 20
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The most important physical and social factors that influence the nature of work for Secretaries and Administrative Assistants, Except Legal, Medical, and Executive is telephone followed by contact with others and electronic mail.
Source: This information is based on O*NET™ data. O*NET is a trademark registered to the U.S. Department of Labor, Employment and Training Administration.

Work Values and Needs

This section shows the information on the current work values for your selected occupation.
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Work Value Work Value Description Rank By Extent (Out of 100)
Support Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. 67
Relationships Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. 61
Working Conditions Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions. 47
Achievement Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement. 39
Recognition Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status. 28
Independence Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. 28
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Based on a national survey, the most important work value for Secretaries and Administrative Assistants, Except Legal, Medical, and Executive is Support with a score of 67 out of 100. The second most important work value is Relationships with a score of 61 out of 100. The third most important work value is Working Conditions with a score of 47 out of 100.
Source: This information is based on O*NET™ data. O*NET is a trademark registered to the U.S. Department of Labor, Employment and Training Administration.

Typical Tools

This section shows common tools used by Secretaries and Administrative Assistants, Except Legal, Medical, and Executive.
Click a column title to sort.
Detailed Tool Tool Group
Desktop computers Desktop computers
Dictation equipment Dictation machines
Digital cameras Digital cameras
Laser facsimile machines Laser fax machine
Mobile phones Mobile phones
Laptop computers Notebook computers
Pagers Pagers
Personal computers Personal computers
Personal digital assistants PDA Personal digital assistant PDAs or organizers
Photocopiers Photocopiers
Photocopying equipment Photocopiers
Handheld calculators Pocket calculator
Handheld computers Portable data input terminals
Data input scanners Scanners
Scanners Scanners
Multi-line telephone systems Special purpose telephones
Source: This information is based on O*NET™ data. O*NET is a trademark registered to the U.S. Department of Labor, Employment and Training Administration.

Typical Technology

This section shows common technology used by Secretaries and Administrative Assistants, Except Legal, Medical, and Executive.
Click a column title to sort.
Detailed Technology Technology Group
Citrix Access software
Citrix cloud computing software Access software
Fund accounting software Accounting software
Intuit QuickBooks Accounting software
Sage 50 Accounting Accounting software
Tax software Accounting software
IBM SPSS Statistics Analytical or scientific software
Minitab Analytical or scientific software
SAS Analytical or scientific software
SAS statistical software Analytical or scientific software
Veritas NetBackup Backup or archival software
IBM Cognos Impromptu Business intelligence and data analysis software
MicroStrategy Business intelligence and data analysis software
Oracle Business Intelligence Enterprise Edition Business intelligence and data analysis software
Qlik Tech QlikView Business intelligence and data analysis software
Appointment scheduling software Calendar and scheduling software
Dropbox Cloud-based data access and sharing software
Google Drive Cloud-based data access and sharing software
Microsoft SharePoint Cloud-based data access and sharing software
Slack Cloud-based data access and sharing software
IBM WebSphere Cloud-based management software
Schoology Computer based training software
Atlassian JIRA Content workflow software
Blackbaud The Raiser's Edge Customer relationship management CRM software
Salesforce software Customer relationship management CRM software
Apache Cassandra Data base management system software
Apache Hadoop Data base management system software
Apache Hive Data base management system software
Apache Pig Data base management system software
Apache Solr Data base management system software
Teradata Database Data base management system software
SAP Crystal Reports Data base reporting software
Airtable Data base user interface and query software
Blackboard Data base user interface and query software
Blackboard software Data base user interface and query software
Data entry software Data base user interface and query software
Database software Data base user interface and query software
FileMaker Pro Data base user interface and query software
Microsoft Access Data base user interface and query software
Microsoft SQL Server Data base user interface and query software
Oracle software Data base user interface and query software
Yardi Data base user interface and query software
Yardi software Data base user interface and query software
Data warehouse software Data mining software
ClassDojo Desktop communications software
Skype Desktop communications software
Adobe Systems Adobe InDesign Desktop publishing software
Desktop publishing software Desktop publishing software
Microsoft Publisher Desktop publishing software
Adobe Systems Adobe Acrobat Document management software
Filing system software Document management software
IBM Notes Electronic mail software
Microsoft Exchange Electronic mail software
Microsoft Exchange Server Electronic mail software
Microsoft Outlook Electronic mail software
IBM InfoSphere DataStage Enterprise application integration software
IBM WebSphere Enterprise application integration software
IBM Maximo Asset Management Enterprise resource planning ERP software
Microsoft Dynamics Enterprise resource planning ERP software
Microsoft Dynamics GP Enterprise resource planning ERP software
Microsoft Dynamics SL Enterprise resource planning ERP software
NetSuite ERP Enterprise resource planning ERP software
Oracle Fusion Applications Enterprise resource planning ERP software
Oracle Hyperion Enterprise resource planning ERP software
Oracle JD Edwards EnterpriseOne Enterprise resource planning ERP software
Oracle PeopleSoft Enterprise resource planning ERP software
Oracle PeopleSoft Financials Enterprise resource planning ERP software
people@work Enterprise resource planning ERP software
SAP Enterprise resource planning ERP software
SAP business and customer relations management software Enterprise resource planning ERP software
SAP Business Objects Enterprise resource planning ERP software
IBM Power Systems software Enterprise system management software
Delphi Technology Financial analysis software
Oracle E-Business Suite Financials Financial analysis software
Adobe Systems Adobe Creative Cloud Graphics or photo imaging software
Adobe Systems Adobe Illustrator Graphics or photo imaging software
Adobe Systems Adobe Photoshop Graphics or photo imaging software
Microsoft Visio Graphics or photo imaging software
SmugMug Flickr Graphics or photo imaging software
ADP Workforce Now Human resources software
Human resource management software HRMS Human resources software
Oracle Taleo Human resources software
LexisNexis Information retrieval or search software
GroupMe Instant messaging software
Mozilla Firefox Internet browser software
Web browser software Internet browser software
Healthcare common procedure coding system HCPCS Medical software
Medical condition coding software Medical software
Medical procedure coding software Medical software
MEDITECH software Medical software
CA Erwin Data Modeler Metadata management software
Intrado SchoolMessenger Mobile messaging service software
LogMeIn GoToWebinar Network conferencing software
Google Drive Office suite software
Microsoft Office Office suite software
Apple macOS Operating system software
Handheld computer device software Operating system software
Linux Operating system software
Microsoft Windows Operating system software
Oracle Solaris Operating system software
Palm OS Operating system software
Apache HTTP Server Portal server software
Apple Keynote Presentation software
Google Slides Presentation software
Microsoft PowerPoint Presentation software
Presentation software Presentation software
Microsoft Visio Process mapping and design software
Confluence Project management software
Microsoft Project Project management software
Microsoft SharePoint Project management software
Microsoft Teams Project management software
Oracle Primavera Enterprise Project Portfolio Management Project management software
Microsoft Excel Spreadsheet software
Spreadsheet software Spreadsheet software
Timekeeping software Time accounting software
McAfee Transaction security and virus protection software
NortonLifeLock cybersecurity software Transaction security and virus protection software
Symantec Transaction security and virus protection software
Customer information control system CICS Transaction server software
Cisco Systems Webex Video conferencing software
Cisco Webex Video conferencing software
FaceTime Video conferencing software
Google Meet Video conferencing software
LogMeIn GoToMeeting Video conferencing software
Web conferencing software Video conferencing software
Zoom Video conferencing software
Loom Video creation and editing software
YouTube Video creation and editing software
Dictation software Voice recognition software
Adobe Systems Adobe Dreamweaver Web page creation and editing software
Facebook Web page creation and editing software
Google Sites Web page creation and editing software
LinkedIn Web page creation and editing software
Social media sites Web page creation and editing software
Apache Tomcat Web platform development software
Drupal Web platform development software
Hypertext markup language HTML Web platform development software
Microsoft Active Server Pages ASP Web platform development software
3M Post-it App Word processing software
Evernote Word processing software
Google Docs Word processing software
Microsoft OneNote Word processing software
Microsoft Word Word processing software
Source: This information is based on O*NET™ data. O*NET is a trademark registered to the U.S. Department of Labor, Employment and Training Administration.



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